Contact Us

Have a question about a decorative piece, a lighting product, or your order? Please use the customer service contact options displayed on arrowhomedecor.com.

Product Questions

Include the product name or page link and explain which details you would like to confirm.

We can help clarify available information about dimensions, materials, finishes, care, included components, and installation requirements.

For lighting questions, identify the specific model rather than assuming all fixtures have the same electrical or mounting requirements.

Order Assistance

For an existing purchase, please provide:

• Your order number, if available.
• The name and email address used at checkout.
• The item involved.
• A brief description of your request.

You can contact us about payment, delivery, cancellation requests, returns, or product concerns.

Damaged or Incorrect Items

If an item arrives damaged, incomplete, or different from your order, describe the issue. Photos of the item and packaging can assist our review when safely available.

Do not install or connect an electrical product that appears damaged. Contact us for instructions before returning unsafe or broken items.

Privacy

Please do not send passwords, full card numbers, or authentication codes.

Information shared with customer service is handled as described in our Privacy Policy.