Terms

These terms apply to purchases from and use of arrowhomedecor.com. Read them alongside our payment, shipping, return, privacy, and cookie policies.

Product Information

Review dimensions, materials, finishes, care requirements, and installation details before ordering.

For lighting products, check voltage, bulb type, wattage limits, mounting requirements, and stated indoor or outdoor suitability.

Screen settings may affect color appearance. This does not excuse material inaccuracies in product descriptions.

Orders and Acceptance

Provide accurate contact, billing, and delivery information. Review your selections and total before submitting an order.

An automated acknowledgment confirms receipt of your request. Acceptance occurs as explained in the purchasing process and confirmation provided to you.

If an order cannot be fulfilled, we will contact you and address any payment according to applicable law.

Prices and Payment

Checkout identifies the transaction currency, prices, applicable taxes, shipping charges, and other disclosed costs.

A later price change does not automatically alter an accepted purchase. Payment conditions are explained at checkout and on Payment Options.

Delivery and Cancellation

Our Shipping and delivery page explains applicable arrangements.

Contact customer service promptly to request cancellation. Whether fulfillment can be stopped depends on the order’s progress. Legally required cancellation and refund rights remain unaffected.

Returns and Remedies

Our Returns page explains the applicable process. Rights concerning defective, incorrect, or materially misdescribed goods remain in effect.

Installation and Care

Follow the instructions supplied with each item. Electrical installation should be performed by a qualified professional where required.

Use mounting hardware suitable for the product and installation surface. These instructions do not reduce our legal responsibility for the products supplied.

Website Use and Intellectual Property

Do not use the website for fraud, unauthorized access, harmful software distribution, or infringement.

Website content and third-party trademarks may be protected by intellectual property rights. References alone do not establish affiliation or authorization.

Privacy and Responsibility

Personal information is handled under our Privacy Policy.

Applicable law determines liability. Nothing here excludes rights or remedies that cannot lawfully be excluded.

Questions and Updates

Contact customer service about complaints or questions. These terms do not impose mandatory arbitration or waive available legal remedies.

Updates apply prospectively and do not retroactively change existing contracts without a legally valid basis.